Returns & Exchanges
At Robert Goddard, we want you to be completely satisfied with your luxury purchase, which is why we offer a straightforward 14-day return policy for all online orders. Items must be returned in their original, unworn condition with all designer tags still attached to qualify for a full refund.
Return Process
- 1.Package Your Items
Place the items you wish to return back into their original packaging, ensuring all protective materials and brand tags are intact to prevent damage during transit.
- 2.Complete the Form
Fill out the returns form included in your original delivery, clearly marking the reason for your return and whether you prefer a refund or an exchange for a different size.
- 3.Attach the Label
Affix the provided pre-paid return shipping label to the outside of your parcel, making sure to cover or remove any original delivery barcodes.
- 4.Drop Off and Track
Hand your parcel to your nearest authorized courier point and retain your proof of postage receipt until your refund has been processed by our warehouse team.